21 Calendar Day Return Period
The return period begins when the delivery paperwork is signed and the qualifying equipment has been received by the buyer.
Return Process →Rexroad Equipment
Buy Equipment With Confidence
Buying equipment should be exciting — not complicated. At Rexroad Equipment, we keep things simple with honest deals and clear, upfront pricing. No hidden fees, no surprises — just a smooth buying experience you can rely on. Every qualifying unit comes with a twenty-one (21) calendar day / fifty-five (55) additional operating hour return policy and a written warranty for extra confidence.
Straightforward Buyer Protection
21 days and 55 operating hours to make sure it is right for you.
We stand behind our inventory and give buyers a clear opportunity to inspect, operate, and evaluate qualifying equipment with confidence.
21-Day / 55-Hour Return Policy
Time to Inspect, Operate, and Decide
55 Additional Operating Hour Limit
The equipment may accumulate no more than fifty-five (55) additional operating hours during the return period.
View Conditions →Written Warranty Included
Every qualifying unit includes written warranty documentation so the included coverage is clear before purchase.
Ask About Coverage →Seller-Paid Return Transport
For a qualifying return, return transport is arranged and paid by the seller in accordance with the written return policy.
Return Transport →
Clear Information From Day One
Upfront Pricing. No Hidden Fees.
We provide clear pricing, equipment details, condition information, and available documentation so you can understand what you are purchasing before delivery.
Available equipment is presented with detailed photos, specifications, operating hours, included attachments, and known condition information.
Qualifying equipment is sold with clean title documentation or the applicable ownership paperwork disclosed before purchase.
Qualifying Return Process
Clear Steps From Notice to Inspection
Notify Our Team
Contact us within twenty-one (21) calendar days and before the equipment exceeds fifty-five (55) additional operating hours. Our team will confirm whether the unit qualifies and explain the next steps.
Inspection After Return
After the equipment is returned, it is inspected to confirm its condition, operating hours, included components, and compliance with the written return policy.
Transport Arranged by Seller
For a qualifying return, Rexroad Equipment arranges and pays for return transport as described in the written policy.
Refund Processing
When all return requirements are satisfied, the refund is processed after inspection and verification of the equipment and paperwork.
Return Conditions
Protecting the Equipment During Evaluation
To qualify, the equipment must be returned within twenty-one (21) calendar days, remain within the fifty-five (55) additional operating hour limit, and satisfy the written return conditions.
No new cosmetic, structural, hydraulic, electrical, or mechanical damage.
No parts, attachments, accessories, software, or equipment changes.
No more than fifty-five (55) additional operating hours may be added.
No overloading, improper operation, commercial abuse, neglect, or misuse.
All attachments, keys, manuals, records, accessories, and other included items must be returned with the equipment.
Eligibility, inspection requirements, exclusions, refund timing, and other conditions are governed by the signed purchase documents and written return policy.
Key Highlights
Simple Terms. Clear Expectations.
Want more information? Review the sections above and contact our team with questions about eligibility, written warranty coverage, transport, or return conditions.
Our Commitment to Every Buyer
Buying equipment should be straightforward. Our goal is to provide honest deals, upfront pricing, clear written terms, and a professional experience from the first inquiry through delivery and any qualifying return.